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Refund policy
Contact us for support or questions before ordering. Refunds are not automatic; they must be requested.
Refunds can be requested via our Contact Us page.
Refunds after these periods can be issued when there are technical issues that prevent members from being able to sign in and using Chicago Cityscape. Refunds after these periods can also be issued when the member cancels within 48 hours after any processed payment and requests a refund for that payment.